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Commendation |
Clients Name : Mr. Joe Wai Ming Chow and his family
Country : Malaysia
Year : Travelled India from 16th till 21st February 2010
Tour Name : North India Golden Triangle Tour
Dear Poonam,
In fact I have filled up the form but forgot to past to Mr Gopal despite him had
reminded.
I will fax to you next week when I come back from out station.
The Hotels, Tour Guides, Representatives, Itineraries and Transportation & Driver
are good and of Five Star Quality.
Thanks
Joe
Clients Name : Mr. & Mrs. Gabor Mate
Country : Afghanistan
Year : Travelled India from 14th till 23rd February 2010
Tour Name : North India Golden Triangle Tour
Dear Ms Poonam
Greetings from Afghanistan!
Thank you and for assistance of all your representatives, it was a great tour.
Special thanks for Mr Kisham our driver he was excellent. Surly I will recommend
your services to others when they interested to make tour in India, and I am quite
sure that it was not our last visit in your country.
Sorry but I did not have internet access up to now it happens here
Once more thank you.
Kind regards
Gabor Mate
M.Sc. CE.
Infrastructure Expert
GTZ / IS Afghanistan
Urusgan Tarin Kowt
Clients Name : Mr. & Mrs. Tom Schubert
Country : Australia
Year : Travelled India from 07th till 14th February 2010
Tour Name : North India Golden Triangle Tour
Hi Poonam,
All is well thanks. I have misplaced the feedback form but happy to provide a
quick summary:
Castle & King service / organisation: Excellent
Driver, Naresh: Excellent
Hotels: Metropolitan Delhi - not so good
Trident Agra: good
Trident Jaipur: very good
Tour guides: very good
Overall very pleased with tour and would recommend your services.
Kind regards
Tom Shcubert
Clients Name : Ms. Alison F Kirkwood and her friends
Country : U.S.A
Year : Travelled India from 30th October till 20th November 2009
Tour Name : Rural and Rustic Rajasthan Tour with Kerala backwater
Hello Dear Poonam,
Thank you for the nice holiday greeting. We had such a nice time in india and mentioned your name to coworkers and they decided to use your company. My friends' names are Rey Berando and Ace Aujero. They are very excited and loved our pictures. Thanks again for the best vacation ever!!!!!!!!!!!!!!!
Alison Kirkwood
Clients Name : Mr. Claude Belanger and Ms. Liliana
Country : Canada and Kabul
Year : Travelled India from 13th October till 02nd November 2009
Tour Name : Best of India Tour Package
Hello Ms. Poonam Sharma
Sorry for a late reply. I got back to CANADA safely and wanted you and Arvind along with the team at Castle and King India Inc. to know that our stay in India was a wonderful experience thanks to you and your organization. Without your care the trip would not be the same.
Special thanks to your driver Krishna who is a gem, very caring, thoughtful and
careful driver .
Just imagine I am still processing the 1500 photos we took in beautiful India.
You've asked me for some feed back that may be helpful for you in a future.
Here some thoughts that came to mind:
Delhi : Both hotels were not in a very good location, it could be quite disturbing to
older North American or Europeen Tourists or anybody who have not experienced this
kind of conditions. The Tara Palace in Chandni Chowk , the location can be
frightening to many although they both had clean room inside.
Kajuraho : Nice hotel, representative was very attentive maybe too much, our tour guide very
knowledgeable and with a good sense of humor and flexible to accommodate us for an
extra morning of site seeing.
Transfer to Jhansi went smooth.
Agra : Hotel was clean and centrally located but not as impressive as the forthcoming
small palaces.
Our tour guide was absolutely great. He was very attentive, educated and enjoyable
to talk to as well as great photographer. We liked him a lot.
Rhantambore : Hotel was delightful, stay there was quite restful, the restaurant was good and people were very nice. Didn't quite figure out what happened with the representative, the tour guide was absent at the first afternoon jungle safari. At Rhantambore Fort safari young guide was very nice but didn't know much. I have mixed feeling about your representative in Rhantambore.
Jaipur : We loved the hotel. Beautifully furnished, with a lovely pool it had a very nice
restaurant as well. We had great time meeting the owner and his family. The guide was also very good.
Mondawa : Here we stayed at another beautiful hotel with exquisite pool and the views, the rooms were very attractive, unfortunately some of them had problems with plumbing.
Nice buffet was served for dinner
I started this letter in November but I stopped here for a luck of time, I will
try to continue in 2010.
Dear Friends I would like to wish you lots of success in New Year . You deserve
it and I hope to see you again in beautiful and tantalizing India.
Until next time.
Bikaner, Jaisalmer, Jodhpur Udaipur Aurungabad Delhi is to come and at this
time I will send some photos from the trip.
Liliana
Clients Name : Mr. & Mrs. Lorrain Wallwork
Country : England
Year : Travelled India from 06th till 22nd October 2009
Tour Name : North India Tour Himachal Pradesh
Hi Poonam
Yes we had a brilliant holiday. Thank you so much for organising it so well. Thanks also to the rest of your team. We loved our holiday in India and look forward very much to coming back. But the world's a big place and you have to try new adventures too. We're off to Vietnam for a 2 week tour in April. We're
keeping our fingers crossed that we've picked a good tour operator again this time.
Kind Regards
Lorraine
Clients Name : Malcolm and Rosemary Siddons
Dear Arvind,
First of all can I say that we arrived home safely, on time and with all
our luggage.
Secondly, may I repeat our thanks for organising such a wonderful tour for
Rosemary and myself.
The hotels - were all excellent recommendations, with splendid rooms and
service. If I had to rank them I would do so as follows:-
1) Amarvilas - Agra - the room here was beautiful with a fantastic
view of the Taj Mahal. First rate service from all the staff. A truly
magnificent place to stay.
2) Samode Palace - Samode - what a lovely building to stay in and the
view from our room was stunning. It was also a very good place to enjoy
dinner and watch a good show of local dancing and music. We were also
fortunate to enjoy the fireworks as it was Diwali.
3) Imperial Hotel - Delhi -everything you would expect from a world
class hotel in an international city.
4) Samode Haveli - Jaipur - we had a lovely suite in a building full
of character. Lovely pool area and again all the staff were very friendly
and helpful.
5) Ajit Bhawan - Jodhpur - last on the list, but by no means was
there a big difference between here and the Samode Haveli. The only
complaint was the very noisy air conditioning.
The mix of heritage and luxury hotels worked very well for us.
Occasionally it was very nice to enjoy the sevice and surroundings of the
big hotels, but it was also good to enjoy the smaller, more intimate
character of the heritage hotels.
The driver - Anoop - he looked after us very well. He was also
punctual, as far as I could tell he was always ready at least 10 minutes
before the appointed time. He was always in good humour, despite some
quite long drives. He recommended many good restaurants for us, which we
enjoyed much more than if we had eaten in the hotels all the time. He was
also very informative. Highly recommended!
The guides -
a)
Mahadev Kashana - Jaipur - he was a lovely guide,
making sure we enjoyed ourselves and giving us many pieces
of advice.
b) Sajeet Dikchit - Agra - sorry if the spelling is wrong. He was a very knowledgable guide with a wonderful
understanding of history. He too gave us many useful
pieces of information which helped us a lot, and also
helped with buying clothes until our luggage arrived.
The tours -
a)
Taj Mahal - as expected it was wonderful.
Agra Fort - very good.
b) Fatehpur Sikri - well worth a visit.
c) Amber Fort - another excellent trip, including much
fun with the elephant ride.
d) Village safari - very, very interesting visit to
Bishnoi village and opium ceremony.
I would also like to thank Ajay for his assistance whilst with us in Delhi.
Finally, thank you once again, and I hope the above comments (constructive
I hope) are of some use in your future planning. May Rosemary and I wish
you every success in your business and please do not hesitate to use us as
a reference for future clients.
Yours sincerely,
Malcolm and Rosemary Siddons
Clients Name : Sue Barker and Barrie Grimes.
Country : England(
U.K)
Good Evening Arvind,
Barrie and I would like to thank yourselves and your company for an
excellent and unforgettable holiday. From start to
finish, the tour was perfect. We would especially like to thank (and will
you pass on again our appreciation).
our guides,
Puja in Mumbai, Rashid in Agra and Dev in Jaipur and our greatest thanks
(and we've missed him since we came home),
to Ramesh our driver, he was wonderful.
We have recommended your company to all our friends, family and colleagues
and if we decide to have another tour in
India, we will definitely ask yourselves to organise it for us.
Hope everyone in India is well, especially your new daughter and your wife.
Once again, thank you very much for a wonderful experience. We certainly
came home with sweet memories of India!!!.
Best Regards,
Sue Barker and Barrie Grimes.
41, Temperence Field,
Wyke,
Bradford
W.Yorkshire
England(
U.K)
Clients Name : Mr. Craig Taylor & Family,
Country : From Canada
We would like to thank you for making our last trip to India so thriving and enjoyable. As photographers our needs are many and detailed, but your office staff, guides and drivers worked very well to meet our constant demands. We appreciate your proficiency and sociable customer service and we will highly recommend your company to colleagues and friends in the future. We look forward to our next photography trip to India and we look forward to working with your company again.
Clients Name : Ms. Barbara & Family
Our stay at Ranthambhore National park was only too short-but long enough to be overwhelmed by the kindness of your hospitality. We were very happy to have Mr. Krishna our driver and he was very helpful to show us the old Indian Cultural and Tradition. Thank you so much for the wonderful trip.
Clients Name : Mr. Bob Constance, From
Country : Australia
I had 2 great weeks in India. The trip was excellent and I got a lot of good pictures of tigers. We saw tigers several times at Bandhavgarh, Kanha and Ranthambhore. Khem villas in Ranthambhore was very good with friendly staff and good service and our driver was one of the best, if not the best. So thank you so much to
Castle and King India Inc. for taking care of all that.
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